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<span class='qa-text'>Within the company, I can&#39;t really think of any, but there was a time when an external caller was quite rude. Instead of asking us to make adjustments, they said, &#39;Please handle it on your end,&#39; and that made me quite angry. It wasn&#39;t about making adjustments, but more like, &#39;You deal with it,&#39; kind of attitude.</span>
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