Mar 27

'Thank You' Words Fuel Daily Condo Cleaning

19 Q & A

Currently working five days a week, responsible for cleaning high-rise condominiums. Driven by a love for cleaning, she chose this path. The moment of polishing metal and the words 'Thank you for always keeping it clean' from residents are her greatest motivations. Supported by the joy of being appreciated, she diligently works every day.

Q&A Interview

What kind of work do you do?

I work in condominium cleaning. In high-rise condominiums, I do tasks like mopping, polishing metal, and wiping floors.

(00:06)

What was the deciding factor in choosing this job?

The availability of paid leave, good human relationships, and my love for cleaning condominiums. I chose it because the atmosphere during the interview was good, and the work hours and days off suited me well.

(00:21)

Can you explain the workflow?

The workflow starts with a meeting from 8 to 8:30 AM to discuss what tasks need to be done and to fill in for any absent colleagues. If no one is off, we proceed to our assigned tasks.

(00:57)

What kind of feedback do you receive from residents?

Residents often point out small details like a slightly dirty floor, footprints, something dropped in the elevator, or bugs that need to be removed.

(01:29)

What do you pay attention to during work?

I try to work quietly because some residents are sensitive to noise. I'm careful not to disturb residents with pets. I sweep slowly to avoid hitting doors. Cleaning elevators is particularly challenging due to residents sometimes leaving trash and it accumulating in corners.

(01:53)

Are there any hard-to-remove stains?

Yes, there are many hard-to-remove stains, especially on handrails where dust accumulates in the corners. It's particularly challenging because they are white.

(02:40)

How do you differentiate the use of tools?

I use various machines and tools. I differentiate tasks based on the floor's texture, using professional vacuum cleaners and cleaning agents.

(03:11)

Do you face any difficulties in interacting with residents?

Sometimes residents start conversations that become lengthy, which can be a bit of a challenge as time passes quickly.

(03:48)

What moments make you feel good about your job?

When residents thank me for keeping things clean, it makes me feel very good. The job is rewarding as residents often express their appreciation.

(04:11)

What is your favorite task?

I enjoy polishing, especially metal and handrails. It's very satisfying when they become clean, and it boosts my mood.

(04:54)

What is the most challenging area to maintain?

The most challenging area is the floor, especially the white entrance where dirt is more noticeable, especially when children spill things.

(05:19)

Is there any memorable event?

A memorable event was when a senior colleague, who had been there for 30 years, gave me their tools and encouraged me to keep up the good work.

(05:43)

What do you pay attention to in terms of health management?

I pay attention to getting enough sleep as the job is physically demanding, especially with tasks like climbing stairs and cleaning steep slopes.

(06:05)

Are there opportunities to learn about the job?

Yes, there are meetings where we discuss the best tools to use for cleaning without causing damage.

(06:37)

Does changing tools change your mood?

Yes, having new tools or different products makes me feel more motivated and improves my work performance.

(06:59)

What is the reason for switching to a 5-day workweek?

I switched to a 5-day workweek to be eligible for insurance, as working 30 hours a week qualifies for it.

(07:27)

What are your future goals?

My future goal is to save money, possibly to attend school, so I'm working to save up.

(07:51)

Do you plan to continue working in the future?

I plan to continue working as long as I can, as it's necessary for my livelihood and to support my hobbies. I hope to work until I can receive a pension.

(08:15)

To those considering a cleaning job:

Cleaning is more physically demanding in summer than you might think, but it's a stable job with the potential for long-term employment. The workplace is brighter than expected, so I encourage you to give it a try.

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