Currently handling initial PC setup and helpdesk as an SES IT Engineer. While steadily accumulating skills by obtaining qualifications, he expresses a desire to transition from being a worker to the management side in the future. Describing himself as more of a strategist than a leader, he is calmly assessing his current position.
Q&A Interview
Please tell us your current occupation.
In the IT industry, it's called SES, which is different from dispatch. Although I originally belong to a company, I go to a different company, kind of like a secondment. The difference from dispatch is whether it's an hourly wage, a full-time salary, or a fixed salary, but the job category is IT engineer.
What kind of work are you currently responsible for?
The work I'm currently doing is called PC kitting, which involves setting up a brand new PC, installing necessary applications, configuring the network, and other initial settings. Additionally, I handle help desk tasks, where I solve problems and troubles reported by company employees. I'm currently doing a wide range of tasks.
Why did you choose the IT industry?
Initially, I really wanted to work with computers and such. Since high school, the IT industry has been booming, and I thought I wanted to be a part of it. I went to a high school and a vocational school focused on information technology. Originally, I wanted to work in that industry. Now, it's also about the salary. In regular companies, there's often an age-based salary system, but in technical jobs, it's clear that if you master a certain skill, you'll earn a certain salary. The harder you work, the higher your income. Also, I don't think this industry will disappear anytime soon, at least not within my lifetime, so I won't go hungry.
What were you doing before entering the IT industry?
Well, I was in manufacturing, but I was worried about the future. I also did some sales, but in sales, you deal with revenue and people, which can be stressful and worrying about the future. But when I entered the IT industry, I realized that the harder I work, the higher my salary, and I can work for a long time, and the industry itself is stable, so there's a sense of security.
When do you feel happy at work?
When I finish early. When I finish ahead of the scheduled time, my mood really improves. It's partly because I get free time afterward, but mainly because I feel my skills have improved. For example, when I was told it would take an hour to complete one PC, I finished it in 30 minutes. I did this for four or five PCs, and I finished a day's worth of work in the morning, so I secretly played in the afternoon.
What makes this job interesting?
Firstly, you can increase your income in a game-like manner. For example, in the field of network engineering, you start with operation and maintenance, monitoring existing systems and responding to troubles. From there, you can take qualifications, move on to design and construction, designing what's needed for a network and what cables are required. As you level up, your income increases, and your tasks change. You can become a manager, lead a team, or even venture into cloud or virtual space areas. It's like leveling up in a Pokémon or Dragon Quest game, with an RPG-like excitement.
What was memorable during your visits?
When I visited a major construction company in Nagoya, the head office had a typical corporate atmosphere, but the local branch didn't. It was very friendly, with a diverse group of people. It made me realize that even within the same large company, the atmosphere can vary depending on the workplace.
How do you approach studying for work?
First, I research the field I want to work in, then I look into what's needed for that, like obtaining qualifications or learning how to build systems. For networking, there's CCNA, and for servers, there's Linux. There are many IT qualifications, including cloud areas like AWS and Azure.
How important are qualifications?
I obtained the CCNA network qualification last year for this job. While experience is ultimately what's questioned, no one starts with experience. Having a qualification proves you have a certain level of knowledge. Many people think it's better to have them, and I believe they should be obtained. Even if you say you can study, having a qualification, like graduating from a top university, can change people's impressions.
Do you have any goals for your future work style?
Currently, I work 8 hours, 5 days a week, but I want to reduce that and create a successor, increase the number of network engineers. I want to move from being a worker to the management side. I want to create a company or join someone with the same aspirations. I'm more of a strategist type than a leader, so I think I'll join someone.
What was the deciding factor in choosing the IT industry?
I don't know if it's because of poor school education, but I was told that you have to endure a lot of unreasonable things when you enter society. I thought that was just how it was and endured it, but when I actually started working, I realized it wasn't like that. YouTube videos by business owners and programming school operators showed me that it wasn't true. Their influence was strong on me. I went to that school because it had a dedicated classroom, which I thought was the best for concentration and learning. IT study is all about continuity, so I think it's good to try it out once. It also helped me decide whether I wanted to develop or work in infrastructure. So, even my current SES job started with a vague interest in the IT industry, and I ended up wanting to work in networking after trying PC kitting.
To those aiming for the IT industry,
In today's era, with rising costs of living, salary is a concern. I think the trigger could be wanting to increase your income. I believe it's good to jump into the IT industry and give it a try. During student days, there's a lot of studying and a desire to improve grades, but when you become a working adult, that drive can diminish. Doing the same routine work every day can become boring. I find the IT industry very interesting because you can study and grow every day. I think it's worth trying if you feel a sense of accomplishment.